Shipping policy

Last updated: August 17, 2026

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Times by Region
- Spain, Mexico, Colombia: 7–15 business days
- United States, Australia, New Zealand: 10–20 business days
- United Kingdom: 10–18 business days
- European Union: 7–15 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, or other factors outside our control.

Customs and Import Duties
International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.

Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at theglowdrivestore@gmail.com and we will investigate with the carrier.